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Need help? Get in touch with our 24/5 customer support desk!

Support Desk

Phone /Chat/ Email support

WesternFX support desk is available to all live account holders and new clients. Clients can queries any information related to trading, products, specifications, deposit and withdrawal, spread, commission, swap, white level information and partners rebate.  Clients can only close orders by help of the support desk if necessary. Please be acknowledged that inquiries are limited to close positions only.

Hours Of business

7:00 to 23:59 Server Time Monday to Friday

Reaching WesternFX Support Desk

You can reach to our support desk via email at support@westernfx.com or Live Chat or to the local support office based on different region

Queries about Trade Execution

If you consider that any trade has been executed incorrectly, please contact with WesternFX Support Desk via online chat, local support office or email.

Support Desk :

support@westernfx.com

Important Note: When you get queries about any specific trade, please make sure that you have  submitted all information pertaining to the trade including: trade ticket number, time of the trade, and nature of the problem. According your information, the specific trade will be audited, and, when necessary, an adjustment will be made in a timely manner.

Server Times:
Winter: GMT+2
Summer: GMT+3 (DST)