Support Desk
Phone /Chat/ Email support
WesternFX support desk is available to all live account holders and new clients. Clients can queries any information related to trading, products, specifications, deposit and withdrawal, spread, commission, swap, white level information and partners rebate. Clients can only close orders by help of the support desk if necessary. Please be acknowledged that inquiries are limited to close positions only.
Hours Of business
7:00 to 23:59 Server Time Monday to Friday
Reaching WesternFX Support Desk
You can reach to our support desk via email at [email protected] or Live Chat or to the local support office based on different region
Queries about Trade Execution
If you consider that any trade has been executed incorrectly, please contact with WesternFX Support Desk via online chat, local support office or email.
Support Desk :
Important Note: When you get queries about any specific trade, please make sure that you have submitted all information pertaining to the trade including: trade ticket number, time of the trade, and nature of the problem. According your information, the specific trade will be audited, and, when necessary, an adjustment will be made in a timely manner.
Server Times:
Winter: GMT+2
Summer: GMT+3 (DST)
